Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Managing tags in the Question Bank helps educators and administrators organize questions effectively. Tags make it easier to filter, search,...
12th Mar 2025
2070 views
1 likes
This guide provides step-by-step instructions on how to rearrange questions within the Question Bank. Whether you need to organize questions...
12th Mar 2025
1358 views
0 likes
The Preview Assessment Interface from the Admin Side guide helps administrators review assessments before they go live. This feature allows...
12th Mar 2025
1167 views
0 likes
Recalibration helps educators fine-tune question difficulty based on learner performance and response patterns. By analyzing assessment data, administrators can adjust...
12th Mar 2025
1285 views
0 likes
This guide walks you through the process of modifying or removing questions from your question bank. Learn how to quickly...
12th Mar 2025
1534 views
1 likes
This guide helps educators and administrators organize their question bank efficiently by Adding Tags to Question Bank Folders. Tags allow...
12th Mar 2025
1356 views
1 likes
The guide walks you through the process of setting up custom tags to organize your question bank efficiently. Tags help...
12th Mar 2025
1440 views
0 likes
This guide explains how educators/administrators can provide helpful clues to learners without revealing the answer. Adding hints enhances the learning...
12th Mar 2025
1214 views
0 likes
Learn how to activate full-screen mode and monitor tab switching during assessments to help maintain exam integrity and prevent distractions...
12th Mar 2025
1309 views
0 likes
This guide explains how to delete an assessment from the system. Assessments can only be deleted if no user has...
12th Mar 2025
1206 views
0 likes
This guide explains how to provide time accommodations for assessments, ensuring fair access for all learners. Educators/Admins can enable extra...
12th Mar 2025
1252 views
0 likes
This user guide walks you through the process to control whether students can view correct answers and the reasoning behind...
28th Mar 2025
1184 views
0 likes
This guide walks admins through a simple process to enable the Assessment Resuming feature, allowing students to pause and resume...
28th Mar 2025
1620 views
0 likes
Learn how to efficiently create and customize practice tests in EdisonOS. This guide will walk you through the step-by-step process...
28th Mar 2025
1459 views
0 likes
This guide helps admins in scheduling assessments efficiently within the platform. It provides step-by-step instructions for scheduling an assessment in...
28th Mar 2025
1138 views
0 likes
This guide provides a step-by-step approach to creating adaptive sections in assessment. The guide also covers configuration options, rule settings,...
28th Mar 2025
1637 views
0 likes
If you want to create a customized test for your students, such as selecting only the questions they answered incorrectly...
28th Mar 2025
1346 views
0 likes
This guide provides an easy method for admins to assign assessments via public URL, making it easier to enroll users...
28th Mar 2025
1391 views
0 likes
This guide explains how to use the Single Enroll feature to enroll a user in an assessment. Note that this...
28th Mar 2025
1212 views
0 likes
This guide offers a way for admins to efficiently assign assessments to multiple users at once using the bulk enroll...
28th Mar 2025
1236 views
0 likes
This guide helps to manage maximum test attempts for users on your platform. By following the steps outlined, you can...
28th Mar 2025
1196 views
0 likes
This guide offers a clear, step-by-step process for admins to set time accommodations for assessments, ensuring that all students receive...
28th Mar 2025
1422 views
0 likes
This guide provides an overview of how to utilize the Detailed Summary feature, offering insights into your performance on individual...
28th Mar 2025
1261 views
0 likes
This guide provides essential insights into how to effectively utilize the public URL generated after an assessment, enhancing communication and...
28th Mar 2025
1532 views
0 likes
This guide provides an overview of accessing Session Logs, essential for users, admins, and parents to monitor login activity and...
28th Mar 2025
2339 views
0 likes
This guide offers a detailed analysis of assessment performance, breaking down scores, question accuracy, and time management. It provides detailed...
28th Mar 2025
1971 views
0 likes
This guide provides essential methods for administrators to effectively review user assessment summaries on their learning platform. By following the...
2nd Apr 2025
1526 views
0 likes
This guide provides step-by-step instructions on how to duplicate an existing assessment. Duplicating an assessment allows you to create a...
2nd Apr 2025
1241 views
0 likes
This guide provides step-by-step instructions on how to efficiently create, manage, and assign labels to assessments, questions, or other items....
2nd Apr 2025
1021 views
0 likes
This guide provides step-by-step instructions on how to archive and unarchive assessments. Archiving assessments helps declutter your active list while...
2nd Apr 2025
1326 views
0 likes
Mapping questions from a question bank involves categorizing and aligning questions based on topics, difficulty levels, learning objectives, and assessment...
2nd Apr 2025
1459 views
0 likes
This guide provides instructions for admins on how to enable reference sheet access, which can aid students in their assessments....
2nd Apr 2025
1322 views
0 likes
This guide helps admins configure the Line Reader Tool, enhancing user accessibility and experience for assessment sections. By following these...
2nd Apr 2025
1141 views
0 likes
This guide provides an interesting method for admins to ensure that test-takers cannot proceed to the next section of an...
2nd Apr 2025
1188 views
0 likes
This guide explains how to configure and manage scaled scores within the Admin Dashboard, allowing for more accurate assessment of...
2nd Apr 2025
1036 views
0 likes
This guide offers a simple way to set up real-time email notifications for student assessments. It walks you through the...
2nd Apr 2025
1042 views
0 likes
This guide helps educators enhance communication by enabling automatic email notifications for assessment summary reports. Following these steps ensures that...
2nd Apr 2025
1285 views
0 likes
Enabling the Assessment Summary allows users to view a detailed overview of their performance after completing the assessment. This summary...
2nd Apr 2025
1150 views
0 likes
This article explains admins on how to enable the Detailed Summary feature in the Assessment Summary Report. Learn how toggling...
2nd Apr 2025
1110 views
0 likes
This guide simplifies the bulk question upload process for tutors, enabling them to efficiently add multiple questions to their learning...
3rd Apr 2025
1214 views
0 likes
This guide walks tutors through the process of creating well-structured questions for quizzes, assessments, and exams. With step-by-step instructions, practical...
3rd Apr 2025
1302 views
0 likes
This guide is essential for administrators looking to enhance their assessments by leveraging various question types. It provides a step-by-step...
3rd Apr 2025
1452 views
0 likes
Learn how to seamlessly incorporate equations into questions, answers, or in any passages to improve clarity and precision. This guide...
3rd Apr 2025
1143 views
0 likes
This guide will walk you through the simple process of uploading images when creating questions. I'll explain how to easily...
3rd Apr 2025
1199 views
0 likes
Easily generate targeted assessments by filtering out questions your students previously answered incorrectly. This feature helps reinforce learning by focusing...
8th Apr 2025
1538 views
0 likes
This guide will walk you through the process of accessing the credit utility information. 👨💻 Log in to your learning...
8th Apr 2025
2127 views
0 likes
This guide helps admins in exporting questions from the platform's Question Bank, essential for managing assessments efficiently. Additionally, the guide...
9th Apr 2025
1331 views
0 likes
Learn how to create standalone questions—questions that are not linked to any group and unique. This guide walks you through...
9th Apr 2025
1198 views
0 likes
This guide explains how to activate the official SAT and ACT test interface for your assessments. Enable this mode to...
9th Apr 2025
1234 views
0 likes
Learn the step-by-step process to unenroll users from an assessment. This guide covers when and how you can remove users,...
9th Apr 2025
1129 views
0 likes
This guide explains how users can view and interpret their assessment performance. Learn how to users can access detailed reports,...
9th Apr 2025
1102 views
0 likes
Learn how to set a limit on the number of attempts allowed for assessments shared via a link. This guide...
9th Apr 2025
1115 views
0 likes
Discover the improved Roles and Permissions system with our new Collaborators feature. This guide explains how admins can share assessments...
9th Apr 2025
1103 views
0 likes
This guide provides a step-by-step process for configuring custom scaled scores on your learning platform, allowing you to tailor assessments...
9th Apr 2025
1205 views
0 likes
1. Log in into the platform with the Super Admin Credentials and Click on People 2. Click on Roles 3....
9th Apr 2025
1202 views
0 likes
In this article, we dive into the checkbox question type, a versatile format that allows respondents to select multiple answers...
22nd Apr 2025
1284 views
0 likes
This guide explains how to create and use numerical input questions, which allow respondents to enter a numeric value as...
22nd Apr 2025
1184 views
0 likes
In this article, we explore the single-select dropdown question type, where respondents can choose one option from a dropdown list....
22nd Apr 2025
1217 views
0 likes
This guide covers the text input question type, which allows respondents to type in a free-form text answer. Learn how...
22nd Apr 2025
1357 views
0 likes
In this article, we explore the true or false question type, a simple and effective format for assessing knowledge or...
22nd Apr 2025
1254 views
0 likes
This guide focuses on the Yes or No question type, a straightforward format used to gather binary responses. Learn how...
22nd Apr 2025
1155 views
0 likes
Learn how to create engaging and interactive Drag-and-Match questions to enhance your quizzes and assessments. This guide will walk you...
22nd Apr 2025
1155 views
0 likes
Discover how to create interactive quizzes using the 'Matching by Select' question type. In this format, learners match questions to...
22nd Apr 2025
1088 views
0 likes
Learn how to create detailed and thought-provoking essay questions for your assessments. The Essay Question Type allows learners to provide...
22nd Apr 2025
1554 views
0 likes
Learn how to incorporate audio questions into your assessments. The Audio Question Type allows you to upload or record audio...
22nd Apr 2025
1186 views
0 likes
Learn how to create engaging video-based questions for your assessments. The Video Question Type allows you to upload or link...
22nd Apr 2025
1165 views
0 likes
This article walks you through the steps to update or modify break times in an assessment. Whether you're accommodating test-takers'...
23rd Jun 2025
754 views
0 likes
To ensure all students receive identical questions presented in the same sequence, configure the section as a Standard Type. This...
25th Jun 2025
872 views
0 likes
This guide provides essential insights into how to effectively utilize the public URL generated after an assessment, enhancing communication and...
26th Jun 2025
views
0 likes
This guide provides a step-by-step process for configuring custom scaled scores on your learning platform, allowing you to tailor assessments...
26th Jun 2025
850 views
0 likes
This guide provides a step-by-step process for configuring custom scaled scores on your learning platform, allowing you to tailor assessments...
26th Jun 2025
819 views
0 likes
This article walks you through the process of setting up tags and assigning them to folders for better project management...
3rd Jul 2025
1036 views
0 likes
This article outlines how to generate a summary of user responses after completing an assessment. It explains how to collect...
22nd Jul 2025
729 views
0 likes
This article explains how to generate an answer matrix to evaluate student performance on a test. It guides you through...
22nd Jul 2025
967 views
0 likes
Learn how students can access and use assistive technology features while taking assessments, including text-to-speech, speech-to-text, screen readers, zoom, and...
25th Jul 2025
600 views
0 likes
Need to update the name of an assessment or test? Whether you're clarifying its purpose, aligning with curriculum changes, or...
26th Jul 2025
709 views
0 likes
👨🏼💻 Login to your learning platform as an administrator with your admin credentials. Navigate to 'Assessment' and select the required...
14th May 2025
1012 views
0 likes
Discover how admins can activate Practice Mode, allowing students to take assessments, submit responses, and instantly view correct answers along...
14th May 2025
1123 views
0 likes
Discover the improved Question Bank interface designed for faster, more intuitive management. New features include pagination for easier navigation, powerful...
14th May 2025
855 views
0 likes
To provide a more authentic practice experience, we've added key ACT tools that replicate the official online test interface. Students...
14th May 2025
918 views
0 likes
DESCRIPTION OF THE HELP ARTICLES # Log in to your platform 1. Navigate to "Assessments" 2. Click on Question Bank...
29th Jul 2025
743 views
0 likes
Discover how the introduced download button in EdisonOS is enhancing the user experience by providing seamless access to assessment materials....
31st Jul 2025
664 views
0 likes
Learn how to identify and resolve question order changes that may occur after cloning a question bank, ensuring your assessments...
7th Aug 2025
568 views
0 likes
Learn how to assign difficulty levels to questions in EdisonOS. This guide walks you through the process of categorizing questions...
22nd Aug 2025
681 views
0 likes
This guide explains how admins can disable the full-screen mode for iPad and tablet users to prevent issues with floating...
22nd Aug 2025
676 views
0 likes
You can assign certificates to specific assessments, allowing students to generate them automatically once they meet the defined score criteria....
26th Aug 2025
975 views
0 likes
This step-by-step guide helps admins configure assessments so that users can view their own responses, the correct answers, and explanations...
4th Sep 2025
494 views
0 likes
This guide will take you through how users can report bugs/issues they find in the Question Content from Assessment Summary....
4th Sep 2025
520 views
0 likes
This guide presents a simple and efficient approach for administrators to track and analyze assessment credit utilization. It includes tools...
4th Sep 2025
573 views
0 likes
After mapping/assigning the certificate to an assessment, the admin must ensure that the certificate option is enabled in the assessment...
4th Sep 2025
825 views
0 likes
Learn how to set up a one timer for your entire assessment, so the time is tracked consistently across all...
1st Jul 2025
1044 views
0 likes
Learn how to quickly re-score past assessment attempts using the new Rescore feature. This guide walks you through accessing the...
1st Jul 2025
900 views
0 likes
This guide explains how to add and format citations in question passages to provide source references. Improve the credibility of...
1st Jul 2025
877 views
0 likes
This guide outlines how admins can interrupt a user’s test session and review assessments. It helps document any disruptions experienced...
26th Sep 2025
546 views
0 likes
This guide provides admins with essential instructions for enabling calculator access in assessments. It also highlights the feature from the...
26th Sep 2025
526 views
0 likes
This guide explains how to create a Hot Text question type. 👨💻 Login to your learning platform as an administrator...
26th Sep 2025
530 views
0 likes
The "Highlights and Notes" tool allows users to highlight text, add notes, and use underline and color options during a...
19th Aug 2025
678 views
0 likes
The Digital SAT on EdisonOS uses a weighted scoring system that gives more credit for correctly answering difficult questions. This...
30th Sep 2025
622 views
0 likes
This guide walks administrators through the process of generating assessment reports for bulk student enrollments. It covers how to download...
30th Sep 2025
488 views
0 likes
In this guide, we will walk you through everything you need to know about multiple-choice questions (MCQs). Learn how to...
17th Oct 2025
463 views
0 likes
The Random Section feature allows you to generate a test containing questions that the student previously answered incorrectly or skipped,...
22nd Oct 2025
410 views
0 likes
This guide explains in detail how to create questions in the Question Bank, which can later be imported into your...
24th Oct 2025
419 views
0 likes
This guide explains how to create question folder tags and use them to easily browse and select questions while creating...
3rd Nov 2025
387 views
0 likes
This guide walks you through the step-by-step process of configuring the scaled score for the SAT assessment. Scaled score configuration...
7th Nov 2025
420 views
0 likes
This guide walks you through the step-by-step process of configuring the scaled score for the ACT assessment. Scaled score configuration...
7th Nov 2025
377 views
0 likes