Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
-
How to Assign & Manage Tags in Question Bank?
Managing tags in the Question Bank helps educators and administrators organize questions effectively. Tags make it easier to filter, search,...
March 12th, 2025 740 views 0 likes
-
How to Reorder Questions?
This guide provides step-by-step instructions on how to rearrange questions within the Question Bank. Whether you need to organize questions...
March 12th, 2025 567 views 0 likes
-
How to Preview Questions from the Admin Side?
The Preview Assessment Interface from the Admin Side guide helps administrators review assessments before they go live. This feature allows...
March 12th, 2025 452 views 0 likes
-
Recalibrating Difficulty in EdisonOS
Recalibration helps educators fine-tune question difficulty based on learner performance and response patterns. By analyzing assessment data, administrators can adjust...
March 12th, 2025 420 views 0 likes
-
How to Edit/Delete Questions?
This guide walks you through the process of modifying or removing questions from your question bank. Learn how to quickly...
March 12th, 2025 637 views 1 likes
-
How to Add Tags to Question Bank Folders?
This guide helps educators and administrators organize their question bank efficiently by Adding Tags to Question Bank Folders. Tags allow...
March 12th, 2025 522 views 1 likes
-
How to Create Tags?
The guide walks you through the process of setting up custom tags to organize your question bank efficiently. Tags help...
March 12th, 2025 548 views 0 likes
-
How Are Hints Added to Questions?
This guide explains how educators/administrators can provide helpful clues to learners without revealing the answer. Adding hints enhances the learning...
March 12th, 2025 458 views 0 likes
-
Enable Full Screen Mode and Detect Tab Switching
Learn how to activate full-screen mode and monitor tab switching during assessments to help maintain exam integrity and prevent distractions...
March 12th, 2025 420 views 0 likes
-
How to Delete an Assessment?
This guide explains how to delete an assessment from the system. Assessments can only be deleted if no user has...
March 12th, 2025 404 views 0 likes
-
How to Customize Extra Time For Assessments?
This guide explains how to provide time accommodations for assessments, ensuring fair access for all learners. Educators/Admins can enable extra...
March 12th, 2025 428 views 0 likes
-
How To Reveal Correct Answers & Explanation To Users?
This user guide walks you through the process to control whether students can view correct answers and the reasoning behind...
March 28th, 2025 441 views 0 likes
-
How to Enable and Manage Assessment Resuming?
This guide walks admins through a simple process to enable the Assessment Resuming feature, allowing students to pause and resume...
March 28th, 2025 568 views 0 likes
-
How to Create Practice Tests in EdisonOS?
Learn how to efficiently create and customize practice tests in EdisonOS. This guide will walk you through the step-by-step process...
March 28th, 2025 591 views 0 likes
-
Three Ways Explained to Schedule a Test
This guide helps admins in scheduling assessments efficiently within the platform. It provides step-by-step instructions for scheduling an assessment in...
March 28th, 2025 417 views 0 likes
-
How to Create Adaptive Tests?
This guide provides a step-by-step approach to creating adaptive sections in assessment. The guide also covers configuration options, rule settings,...
March 28th, 2025 650 views 0 likes
-
Creating and Configuring Random Test Type Assessments
This guide offers a way to create a 'Random' section in assessments, enhancing the testing experience by incorporating variety and...
March 28th, 2025 487 views 0 likes
-
How to Assign Assessments via Public URL?
This guide provides an easy method for admins to assign assessments via public URL, making it easier to enroll users...
March 28th, 2025 529 views 0 likes
-
How to Enroll a User in an Assessment?
This guide explains how to use the Single Enroll feature to enroll a user in an assessment. Note that this...
March 28th, 2025 515 views 0 likes
-
How to Bulk Enroll Users to Assessments?
This guide offers a way for admins to efficiently assign assessments to multiple users at once using the bulk enroll...
March 28th, 2025 554 views 0 likes
-
Updating Maximum Attempts for Assessments
This guide helps to manage maximum test attempts for users on your platform. By following the steps outlined, you can...
March 28th, 2025 414 views 0 likes
-
How To Set Time Accommodation?
This guide offers a clear, step-by-step process for admins to set time accommodations for assessments, ensuring that all students receive...
March 28th, 2025 504 views 0 likes
-
Detailed Summary Explained in Detail
This guide provides an overview of how to utilize the Detailed Summary feature, offering insights into your performance on individual...
March 28th, 2025 433 views 0 likes
-
Assessment Summary Public URL Explained in Detail
This guide provides essential insights into how to effectively utilize the public URL generated after an assessment, enhancing communication and...
March 28th, 2025 526 views 0 likes
-
Session Logs Explained in Detail
This guide provides an overview of accessing Session Logs, essential for users, admins, and parents to monitor login activity and...
March 28th, 2025 872 views 0 likes
-
Overall Summary Explained in Detail
This guide offers a detailed analysis of assessment performance, breaking down scores, question accuracy, and time management. It provides detailed...
March 28th, 2025 689 views 0 likes
-
4 Ways to Review Assessments
This guide provides essential methods for administrators to effectively review user assessment summaries on their learning platform. By following the...
April 2nd, 2025 536 views 0 likes
-
How to Duplicate an Assessment?
This guide provides step-by-step instructions on how to duplicate an existing assessment. Duplicating an assessment allows you to create a...
April 2nd, 2025 416 views 0 likes
-
Creating and Assigning Labels
This guide provides step-by-step instructions on how to efficiently create, manage, and assign labels to assessments, questions, or other items....
April 2nd, 2025 349 views 0 likes
-
Archiving and Unarchiving Assessments
This guide provides step-by-step instructions on how to archive and unarchive assessments. Archiving assessments helps declutter your active list while...
April 2nd, 2025 481 views 0 likes
-
How To Map Questions From Question Library?
Mapping questions from a question bank involves categorizing and aligning questions based on topics, difficulty levels, learning objectives, and assessment...
April 2nd, 2025 488 views 0 likes
-
A Detailed Explanation of Annotations
Annotations are valuable tools for adding context, notes, or explanations for students while taking an assessment. In this guide, we...
April 2nd, 2025 351 views 0 likes
-
Enabling & Accessing Calculator Access
This guide provides essential insights for admins on enabling calculator access in assessments and enhancing student support. The guide also...
April 2nd, 2025 409 views 0 likes
-
A Quick Guide in Understanding Reference Sheet
This guide provides instructions for admins on how to enable reference sheet access, which can aid students in their assessments....
April 2nd, 2025 559 views 0 likes
-
How to Configure Access Line Reader Tool?
This guide helps admins configure the Line Reader Tool, enhancing user accessibility and experience for assessment sections. By following these...
April 2nd, 2025 407 views 0 likes
-
Steps to Interrupt a Test Session
This guide provides a process for admins to interrupt the user's test session and review their assessments. Following the steps,...
April 2nd, 2025 417 views 0 likes
-
Enforcing Section Time Limits in Tests
This guide provides an interesting method for admins to ensure that test-takers cannot proceed to the next section of an...
April 2nd, 2025 466 views 0 likes
-
Setting Up Scaled Score in the Admin Dashboard
This guide explains how to configure and manage scaled scores within the Admin Dashboard, allowing for more accurate assessment of...
April 2nd, 2025 374 views 0 likes
-
Configure Email Alerts on Assessment Completion
This guide offers a simple way to set up real-time email notifications for student assessments. It walks you through the...
April 2nd, 2025 379 views 0 likes
-
Assessment Completion Email Alert for Students and Parents
This guide helps educators enhance communication by enabling automatic email notifications for assessment summary reports. Following these steps ensures that...
April 2nd, 2025 522 views 0 likes
-
Enabling Assessment Summary
Enabling the Assessment Summary allows users to view a detailed overview of their performance after completing the assessment. This summary...
April 2nd, 2025 403 views 0 likes
-
Enabling Detailed Assessment Summary
This article explains admins on how to enable the Detailed Summary feature in the Assessment Summary Report. Learn how toggling...
April 2nd, 2025 370 views 0 likes
-
How to Bulk Upload Questions?
This guide simplifies the bulk question upload process for tutors, enabling them to efficiently add multiple questions to their learning...
April 3rd, 2025 388 views 0 likes
-
How to Create a Question?
This guide walks tutors through the process of creating well-structured questions for quizzes, assessments, and exams. With step-by-step instructions, practical...
April 3rd, 2025 503 views 0 likes
-
Accessing and Utilizing Different Question Types
This guide is essential for administrators looking to enhance their assessments by leveraging various question types. It provides a step-by-step...
April 3rd, 2025 533 views 0 likes
-
How to Integrate Equations while creating questions?
Learn how to seamlessly incorporate equations into questions, answers, or in any passages to improve clarity and precision. This guide...
April 3rd, 2025 386 views 0 likes
-
How to Upload Images In Questions?
This guide will walk you through the simple process of uploading images when creating questions. I'll explain how to easily...
April 3rd, 2025 400 views 0 likes
-
How to Create Assessments from Incorrectly Answered Questions?
Easily generate targeted assessments by filtering out questions your students previously answered incorrectly. This feature helps reinforce learning by focusing...
April 8th, 2025 508 views 0 likes
-
How to Access Credit Utility Information in Assessments?
This guide will walk you through the process of accessing the credit utility information. 👨‍💻 Log in to your learning...
April 8th, 2025 774 views 0 likes
-
Export Questions from Question Bank
This guide helps admins in exporting questions from the platform's Question Bank, essential for managing assessments efficiently. Additionally, the guide...
April 9th, 2025 418 views 0 likes
-
How to create 'Standalone Questions'?
Learn how to create standalone questions—questions that are not linked to any group and unique. This guide walks you through...
April 9th, 2025 416 views 0 likes
-
How to enable the actual SAT & ACT Interface?
This guide explains how to activate the official SAT and ACT test interface for your assessments. Enable this mode to...
April 9th, 2025 399 views 0 likes
-
How to Unenroll Users from an Assessment?
Learn the step-by-step process to unenroll users from an assessment. This guide covers when and how you can remove users,...
April 9th, 2025 493 views 0 likes
-
How Users Can Analyse Their Assessment Performance?
This guide explains how users can view and interpret their assessment performance. Learn how to users can access detailed reports,...
April 9th, 2025 412 views 0 likes
-
How to Customize Maximum Attempts for Shareable Assessment Links?
Learn how to set a limit on the number of attempts allowed for assessments shared via a link. This guide...
April 9th, 2025 378 views 0 likes
-
Collaborators Feature: Guide to Enhanced Roles and Permissions
Discover the improved Roles and Permissions system with our new Collaborators feature. This guide explains how admins can share assessments...
April 9th, 2025 358 views 0 likes
-
How to Configure Digital SAT Scaled Score?
This guide provides a step-by-step process for configuring the Digital SAT scaled score. By following the instructions, admins can customize...
April 9th, 2025 495 views 0 likes
-
How to Configure Custom Based Scaled Score?
This guide provides a step-by-step process for configuring custom scaled scores on your learning platform, allowing you to tailor assessments...
April 9th, 2025 404 views 0 likes
-
How to Update Role?
1. Log in into the platform with the Super Admin Credentials and Click on People 2. Click on Roles 3....
April 9th, 2025 495 views 0 likes
-
How to Create Effective Multiple-Choice Questions?
In this guide, we will walk you through everything you need to know about multiple-choice questions (MCQs). Learn how to...
April 22nd, 2025 446 views 0 likes
-
Understanding Checkbox Questions: A Complete Guide
In this article, we dive into the checkbox question type, a versatile format that allows respondents to select multiple answers...
April 22nd, 2025 431 views 0 likes
-
Guide to Understanding Numerical Input Questions
This guide explains how to create and use numerical input questions, which allow respondents to enter a numeric value as...
April 22nd, 2025 402 views 0 likes
-
Understanding Single-Select Dropdown Questions: A Complete Guide
In this article, we explore the single-select dropdown question type, where respondents can choose one option from a dropdown list....
April 22nd, 2025 387 views 0 likes
-
Understanding Text Input Questions: A Complete Guide
This guide covers the text input question type, which allows respondents to type in a free-form text answer. Learn how...
April 22nd, 2025 591 views 0 likes
-
Understanding True or False Questions: A Complete Guide
In this article, we explore the true or false question type, a simple and effective format for assessing knowledge or...
April 22nd, 2025 431 views 0 likes
-
Understanding Yes or No Questions: A Complete Guide
This guide focuses on the Yes or No question type, a straightforward format used to gather binary responses. Learn how...
April 22nd, 2025 402 views 0 likes
-
How to Use the Drag-and-Match Question Type Effectively?
Learn how to create engaging and interactive Drag-and-Match questions to enhance your quizzes and assessments. This guide will walk you...
April 22nd, 2025 384 views 0 likes
-
How to Use the Matching by Select Question Type?
Discover how to create interactive quizzes using the 'Matching by Select' question type. In this format, learners match questions to...
April 22nd, 2025 371 views 0 likes
-
How to Use the Essay Question Type?
Learn how to create detailed and thought-provoking essay questions for your assessments. The Essay Question Type allows learners to provide...
April 22nd, 2025 579 views 0 likes
-
How to Use the Audio Question Type?
Learn how to incorporate audio questions into your assessments. The Audio Question Type allows you to upload or record audio...
April 22nd, 2025 462 views 0 likes
-
How to Use the Video Question Type?
Learn how to create engaging video-based questions for your assessments. The Video Question Type allows you to upload or link...
April 22nd, 2025 379 views 0 likes
-
Managing Break Time in Your Assessment
This article walks you through the steps to update or modify break times in an assessment. Whether you're accommodating test-takers'...
June 23rd, 2025 75 views 0 likes
-
How to Create Standardized Test?
This article explains how to create a standard section for a test and add questions to it—either by creating new...
June 25th, 2025 97 views 0 likes
-
Assessment Summary Public URL Explained in Detail
This guide provides essential insights into how to effectively utilize the public URL generated after an assessment, enhancing communication and...
June 26th, 2025 views 0 likes
-
How to Configure Scaled Score with Weighted mean?
This guide provides a step-by-step process for configuring custom scaled scores on your learning platform, allowing you to tailor assessments...
June 26th, 2025 61 views 0 likes
-
How to Configure Scaled Score with Mapped Score?
This guide provides a step-by-step process for configuring custom scaled scores on your learning platform, allowing you to tailor assessments...
June 26th, 2025 65 views 0 likes
-
How to Create and Assign Tags to Folders?
This article walks you through the process of setting up tags and assigning them to folders for better project management...
July 3rd, 2025 60 views 0 likes