Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Managing tags in the Question Bank helps educators and administrators organize questions effectively. Tags make it easier to filter, search,...
12th Mar 2025
828 views
1 likes
This guide provides step-by-step instructions on how to rearrange questions within the Question Bank. Whether you need to organize questions...
12th Mar 2025
640 views
0 likes
The Preview Assessment Interface from the Admin Side guide helps administrators review assessments before they go live. This feature allows...
12th Mar 2025
506 views
0 likes
Recalibration helps educators fine-tune question difficulty based on learner performance and response patterns. By analyzing assessment data, administrators can adjust...
12th Mar 2025
482 views
0 likes
This guide walks you through the process of modifying or removing questions from your question bank. Learn how to quickly...
12th Mar 2025
698 views
1 likes
This guide helps educators and administrators organize their question bank efficiently by Adding Tags to Question Bank Folders. Tags allow...
12th Mar 2025
577 views
1 likes
The guide walks you through the process of setting up custom tags to organize your question bank efficiently. Tags help...
12th Mar 2025
639 views
0 likes
This guide explains how educators/administrators can provide helpful clues to learners without revealing the answer. Adding hints enhances the learning...
12th Mar 2025
503 views
0 likes
Learn how to activate full-screen mode and monitor tab switching during assessments to help maintain exam integrity and prevent distractions...
12th Mar 2025
482 views
0 likes
This guide explains how to delete an assessment from the system. Assessments can only be deleted if no user has...
12th Mar 2025
457 views
0 likes
This guide explains how to provide time accommodations for assessments, ensuring fair access for all learners. Educators/Admins can enable extra...
12th Mar 2025
478 views
0 likes
This user guide walks you through the process to control whether students can view correct answers and the reasoning behind...
28th Mar 2025
495 views
0 likes
This guide walks admins through a simple process to enable the Assessment Resuming feature, allowing students to pause and resume...
28th Mar 2025
651 views
0 likes
Learn how to efficiently create and customize practice tests in EdisonOS. This guide will walk you through the step-by-step process...
28th Mar 2025
645 views
0 likes
This guide helps admins in scheduling assessments efficiently within the platform. It provides step-by-step instructions for scheduling an assessment in...
28th Mar 2025
470 views
0 likes
This guide provides a step-by-step approach to creating adaptive sections in assessment. The guide also covers configuration options, rule settings,...
28th Mar 2025
739 views
0 likes
This guide offers a way to create a 'Random' section in assessments, enhancing the testing experience by incorporating variety and...
28th Mar 2025
536 views
0 likes
This guide provides an easy method for admins to assign assessments via public URL, making it easier to enroll users...
28th Mar 2025
589 views
0 likes
This guide explains how to use the Single Enroll feature to enroll a user in an assessment. Note that this...
28th Mar 2025
559 views
0 likes
This guide offers a way for admins to efficiently assign assessments to multiple users at once using the bulk enroll...
28th Mar 2025
599 views
0 likes
This guide helps to manage maximum test attempts for users on your platform. By following the steps outlined, you can...
28th Mar 2025
461 views
0 likes
This guide offers a clear, step-by-step process for admins to set time accommodations for assessments, ensuring that all students receive...
28th Mar 2025
556 views
0 likes
This guide provides an overview of how to utilize the Detailed Summary feature, offering insights into your performance on individual...
28th Mar 2025
479 views
0 likes
This guide provides essential insights into how to effectively utilize the public URL generated after an assessment, enhancing communication and...
28th Mar 2025
576 views
0 likes
This guide provides an overview of accessing Session Logs, essential for users, admins, and parents to monitor login activity and...
28th Mar 2025
1001 views
0 likes
This guide offers a detailed analysis of assessment performance, breaking down scores, question accuracy, and time management. It provides detailed...
28th Mar 2025
766 views
0 likes
This guide provides essential methods for administrators to effectively review user assessment summaries on their learning platform. By following the...
2nd Apr 2025
612 views
0 likes
This guide provides step-by-step instructions on how to duplicate an existing assessment. Duplicating an assessment allows you to create a...
2nd Apr 2025
473 views
0 likes
This guide provides step-by-step instructions on how to efficiently create, manage, and assign labels to assessments, questions, or other items....
2nd Apr 2025
403 views
0 likes
This guide provides step-by-step instructions on how to archive and unarchive assessments. Archiving assessments helps declutter your active list while...
2nd Apr 2025
525 views
0 likes
Mapping questions from a question bank involves categorizing and aligning questions based on topics, difficulty levels, learning objectives, and assessment...
2nd Apr 2025
549 views
0 likes
Annotations are valuable tools for adding context, notes, or explanations for students while taking an assessment. In this guide, we...
2nd Apr 2025
410 views
0 likes
This guide provides essential insights for admins on enabling calculator access in assessments and enhancing student support. The guide also...
2nd Apr 2025
457 views
0 likes
This guide provides instructions for admins on how to enable reference sheet access, which can aid students in their assessments....
2nd Apr 2025
612 views
0 likes
This guide helps admins configure the Line Reader Tool, enhancing user accessibility and experience for assessment sections. By following these...
2nd Apr 2025
456 views
0 likes
This guide provides a process for admins to interrupt the user's test session and review their assessments. Following the steps,...
2nd Apr 2025
489 views
0 likes
This guide provides an interesting method for admins to ensure that test-takers cannot proceed to the next section of an...
2nd Apr 2025
513 views
0 likes
This guide explains how to configure and manage scaled scores within the Admin Dashboard, allowing for more accurate assessment of...
2nd Apr 2025
422 views
0 likes
This guide offers a simple way to set up real-time email notifications for student assessments. It walks you through the...
2nd Apr 2025
426 views
0 likes
This guide helps educators enhance communication by enabling automatic email notifications for assessment summary reports. Following these steps ensures that...
2nd Apr 2025
576 views
0 likes
Enabling the Assessment Summary allows users to view a detailed overview of their performance after completing the assessment. This summary...
2nd Apr 2025
456 views
0 likes
This article explains admins on how to enable the Detailed Summary feature in the Assessment Summary Report. Learn how toggling...
2nd Apr 2025
424 views
0 likes
This guide simplifies the bulk question upload process for tutors, enabling them to efficiently add multiple questions to their learning...
3rd Apr 2025
431 views
0 likes
This guide walks tutors through the process of creating well-structured questions for quizzes, assessments, and exams. With step-by-step instructions, practical...
3rd Apr 2025
558 views
0 likes
This guide is essential for administrators looking to enhance their assessments by leveraging various question types. It provides a step-by-step...
3rd Apr 2025
626 views
0 likes
Learn how to seamlessly incorporate equations into questions, answers, or in any passages to improve clarity and precision. This guide...
3rd Apr 2025
425 views
0 likes
This guide will walk you through the simple process of uploading images when creating questions. I'll explain how to easily...
3rd Apr 2025
449 views
0 likes
Easily generate targeted assessments by filtering out questions your students previously answered incorrectly. This feature helps reinforce learning by focusing...
8th Apr 2025
593 views
0 likes
This guide will walk you through the process of accessing the credit utility information. 👨💻 Log in to your learning...
8th Apr 2025
882 views
0 likes
This guide helps admins in exporting questions from the platform's Question Bank, essential for managing assessments efficiently. Additionally, the guide...
9th Apr 2025
478 views
0 likes
Learn how to create standalone questions—questions that are not linked to any group and unique. This guide walks you through...
9th Apr 2025
472 views
0 likes
This guide explains how to activate the official SAT and ACT test interface for your assessments. Enable this mode to...
9th Apr 2025
451 views
0 likes
Learn the step-by-step process to unenroll users from an assessment. This guide covers when and how you can remove users,...
9th Apr 2025
544 views
0 likes
This guide explains how users can view and interpret their assessment performance. Learn how to users can access detailed reports,...
9th Apr 2025
464 views
0 likes
Learn how to set a limit on the number of attempts allowed for assessments shared via a link. This guide...
9th Apr 2025
417 views
0 likes
Discover the improved Roles and Permissions system with our new Collaborators feature. This guide explains how admins can share assessments...
9th Apr 2025
404 views
0 likes
This guide provides a step-by-step process for configuring the Digital SAT scaled score. By following the instructions, admins can customize...
9th Apr 2025
552 views
0 likes
This guide provides a step-by-step process for configuring custom scaled scores on your learning platform, allowing you to tailor assessments...
9th Apr 2025
442 views
0 likes
1. Log in into the platform with the Super Admin Credentials and Click on People 2. Click on Roles 3....
9th Apr 2025
532 views
0 likes
In this guide, we will walk you through everything you need to know about multiple-choice questions (MCQs). Learn how to...
22nd Apr 2025
504 views
0 likes
In this article, we dive into the checkbox question type, a versatile format that allows respondents to select multiple answers...
22nd Apr 2025
479 views
0 likes
This guide explains how to create and use numerical input questions, which allow respondents to enter a numeric value as...
22nd Apr 2025
459 views
0 likes
In this article, we explore the single-select dropdown question type, where respondents can choose one option from a dropdown list....
22nd Apr 2025
460 views
0 likes
This guide covers the text input question type, which allows respondents to type in a free-form text answer. Learn how...
22nd Apr 2025
643 views
0 likes
In this article, we explore the true or false question type, a simple and effective format for assessing knowledge or...
22nd Apr 2025
480 views
0 likes
This guide focuses on the Yes or No question type, a straightforward format used to gather binary responses. Learn how...
22nd Apr 2025
461 views
0 likes
Learn how to create engaging and interactive Drag-and-Match questions to enhance your quizzes and assessments. This guide will walk you...
22nd Apr 2025
436 views
0 likes
Discover how to create interactive quizzes using the 'Matching by Select' question type. In this format, learners match questions to...
22nd Apr 2025
412 views
0 likes
Learn how to create detailed and thought-provoking essay questions for your assessments. The Essay Question Type allows learners to provide...
22nd Apr 2025
647 views
0 likes
Learn how to incorporate audio questions into your assessments. The Audio Question Type allows you to upload or record audio...
22nd Apr 2025
509 views
0 likes
Learn how to create engaging video-based questions for your assessments. The Video Question Type allows you to upload or link...
22nd Apr 2025
424 views
0 likes
This article walks you through the steps to update or modify break times in an assessment. Whether you're accommodating test-takers'...
23rd Jun 2025
124 views
0 likes
This article explains how to create a standard section for a test and add questions to it—either by creating new...
25th Jun 2025
155 views
0 likes
This guide provides essential insights into how to effectively utilize the public URL generated after an assessment, enhancing communication and...
26th Jun 2025
views
0 likes
This guide provides a step-by-step process for configuring custom scaled scores on your learning platform, allowing you to tailor assessments...
26th Jun 2025
110 views
0 likes
This guide provides a step-by-step process for configuring custom scaled scores on your learning platform, allowing you to tailor assessments...
26th Jun 2025
120 views
0 likes
This article walks you through the process of setting up tags and assigning them to folders for better project management...
3rd Jul 2025
131 views
0 likes
This article outlines how to generate a summary of user responses after completing an assessment. It explains how to collect...
22nd Jul 2025
30 views
0 likes
This article explains how to generate an answer matrix to evaluate student performance on a test. It guides you through...
22nd Jul 2025
41 views
0 likes
Learn how students can access and use assistive technology features while taking assessments, including text-to-speech, speech-to-text, screen readers, zoom, and...
25th Jul 2025
28 views
0 likes
Need to update the name of an assessment or test? Whether you're clarifying its purpose, aligning with curriculum changes, or...
26th Jul 2025
30 views
0 likes
👨🏼💻 Login to your learning platform as an administrator with your admin credentials. Navigate to 'Assessment' and select the required...
14th May 2025
198 views
0 likes
Discover how admins can activate Practice Mode, allowing students to take assessments, submit responses, and instantly view correct answers along...
14th May 2025
208 views
0 likes
Discover the improved Question Bank interface designed for faster, more intuitive management. New features include pagination for easier navigation, powerful...
14th May 2025
194 views
0 likes
To provide a more authentic practice experience, we've added key ACT tools that replicate the official online test interface. Students...
14th May 2025
175 views
0 likes
DESCRIPTION OF THE HELP ARTICLES # Log in to your platform 1. Navigate to "Assessments" 2. Click on Question Bank...
29th Jul 2025
8 views
0 likes