• Message IconContact Us
  • Support
  • Assessments
  • Reports
  • Classroom
  • Product
  • FAQ Videos
  • July'25 Feature Updates
  • Breadcrumb Home ImageHome
  • Breadcrumb ImageSupport

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Assessments
  • Reports
  • Classroom
  • Product
  • FAQ Videos
  • July'25 Feature Updates
  • How to Integrate Zoom with EdisonOS: A Step-by-Step Guide

    EdisonOS empowers educators and organisations to deliver seamless online learning experiences. By integrating Zoom, a leading video conferencing tool, directly...

    Calendar Icon 29th May 2025 Views Icon274 views Like Icon 0 likes

  • How to Integrate Razorpay with EdisonOS Explained Step by Step

    This step-by-step guide explains how to seamlessly integrate Razorpay with EdisonOS, enabling secure and efficient online payments for your courses....

    Calendar Icon 30th May 2025 Views Icon159 views Like Icon 0 likes

  • Removing Admin Access: A Complete Walkthrough

    Discover the right way to remove administrative access from users in EdisonOS 👨‍💻 Login to your learning platform as an...

    Calendar Icon 3rd Jun 2025 Views Icon170 views Like Icon 0 likes

  • How to Deactivate a User Account

    Learn how to deactivate user accounts without losing data or compromising security. 👨‍💻 Login to your learning platform as an...

    Calendar Icon 3rd Jun 2025 Views Icon142 views Like Icon 0 likes

  • Visit User Site from Admin Dashboard

    This article explains how administrators can quickly access a user's site directly from the admin dashboard. It provides step-by-step guidance...

    Calendar Icon 18th Jun 2025 Views Icon111 views Like Icon 0 likes

  • What to Do If Images Are Not Loading During Your Test?

    If you're taking a test and notice that some images or figures aren’t appearing, don't worry — you're not alone,...

    Calendar Icon 26th Jun 2025 Views Icon159 views Like Icon 0 likes

  • How to Update User Name & Email in Admin Dashboard?

    Learn how to quickly update a user's name and email address in the Admin Dashboard. This step-by-step guide walks you...

    Calendar Icon 30th Jun 2025 Views Icon85 views Like Icon 0 likes

  • How Can a User Reset the Account Password?

    Step-by-step instructions to help users reset their password quickly and securely, whether locked out or just updating it. 1. If...

    Calendar Icon 1st Jul 2025 Views Icon99 views Like Icon 0 likes

  • How to Reset User Password in Admin Dashboard?

    Learn how to quickly reset a user's password through the Admin Dashboard, including step-by-step instructions to ensure secure and efficient...

    Calendar Icon 3rd Jul 2025 Views Icon95 views Like Icon 0 likes

  • Troubleshooting Guide: Images Not Loading During Student Assessments

    Tutors, If students are experiencing issues with images or other files not loading properly during their assessments, please follow the...

    Calendar Icon 7th Jul 2025 Views Icon84 views Like Icon 0 likes

  • How to Prevent Unexpected Logouts During Assessments and Ensure Test Resumption?

    Students may sometimes experience unexpected logouts during full-length or mini-practice tests, especially after being logged into their accounts for seven...

    Calendar Icon 8th Jul 2025 Views Icon73 views Like Icon 0 likes

  • How to Assign Users to Classrooms and Assessments from Their Profile Info?

    Learn how to easily enroll a user into one or more classrooms or assessments by accessing their profile. This guide...

    Calendar Icon 16th Jul 2025 Views Icon46 views Like Icon 0 likes

  • How Users Can Report a Bug?

    Discover how users can report bugs quickly and effectively. This guide outlines the steps users can follow to submit a...

    Calendar Icon 17th Jul 2025 Views Icon45 views Like Icon 0 likes

  • How to Fix Common Test Disruptions

    If your test freezes, crashes, or stops working properly, don’t worry, you're not alone, and there are proven steps you...

    Calendar Icon 25th Jul 2025 Views Icon30 views Like Icon 0 likes

  • Optimizing Your Platform’s Branding Settings

    Enhance your platform's identity by customizing essential branding elements. This guide walks you through key settings such as logo redirection,...

    Calendar Icon 25th Jul 2025 Views Icon18 views Like Icon 0 likes

  • How to Integrate Instamojo with EdisonOS for Seamless Payments?

    Learn how to connect your Instamojo account to EdisonOS to enable smooth and secure payment processing for your courses. This...

    Calendar Icon 30th Jul 2025 Views Icon3 views Like Icon 0 likes

  • How to Add and Manage API Keys in Stripe for Seamless Integration?

    This guide will walk you through the process of adding and managing API keys in Stripe for smooth integration with...

    Calendar Icon 30th Jul 2025 Views Icon3 views Like Icon 0 likes

Copyright 2025 – EdisonOS

Knowledge Base Software powered by Helpjuice

Expand