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  • July'25 Feature Updates
  • How to Integrate Zoom with EdisonOS: A Step-by-Step Guide

    EdisonOS empowers educators and organisations to deliver seamless online learning experiences. By integrating Zoom, a leading video conferencing tool, directly...

    Calendar Icon 29th May 2025 Views Icon279 views Like Icon 0 likes

  • How to Integrate Razorpay with EdisonOS Explained Step by Step

    This step-by-step guide explains how to seamlessly integrate Razorpay with EdisonOS, enabling secure and efficient online payments for your courses....

    Calendar Icon 30th May 2025 Views Icon163 views Like Icon 0 likes

  • Removing Admin Access: A Complete Walkthrough

    Discover the right way to remove administrative access from users in EdisonOS 👨‍💻 Login to your learning platform as an...

    Calendar Icon 3rd Jun 2025 Views Icon172 views Like Icon 0 likes

  • How to Deactivate a User Account

    Learn how to deactivate user accounts without losing data or compromising security. 👨‍💻 Login to your learning platform as an...

    Calendar Icon 3rd Jun 2025 Views Icon143 views Like Icon 0 likes

  • Visit User Site from Admin Dashboard

    This article explains how administrators can quickly access a user's site directly from the admin dashboard. It provides step-by-step guidance...

    Calendar Icon 18th Jun 2025 Views Icon112 views Like Icon 0 likes

  • What to Do If Images Are Not Loading During Your Test?

    If you're taking a test and notice that some images or figures aren’t appearing, don't worry — you're not alone,...

    Calendar Icon 26th Jun 2025 Views Icon161 views Like Icon 0 likes

  • How to Update User Name & Email in Admin Dashboard?

    Learn how to quickly update a user's name and email address in the Admin Dashboard. This step-by-step guide walks you...

    Calendar Icon 30th Jun 2025 Views Icon86 views Like Icon 0 likes

  • How Can a User Reset the Account Password?

    Step-by-step instructions to help users reset their password quickly and securely, whether locked out or just updating it. 1. If...

    Calendar Icon 1st Jul 2025 Views Icon102 views Like Icon 0 likes

  • How to Reset User Password in Admin Dashboard?

    Learn how to quickly reset a user's password through the Admin Dashboard, including step-by-step instructions to ensure secure and efficient...

    Calendar Icon 3rd Jul 2025 Views Icon98 views Like Icon 0 likes

  • Troubleshooting Guide: Images Not Loading During Student Assessments

    Tutors, If students are experiencing issues with images or other files not loading properly during their assessments, please follow the...

    Calendar Icon 7th Jul 2025 Views Icon87 views Like Icon 0 likes

  • How to Prevent Unexpected Logouts During Assessments and Ensure Test Resumption?

    Students may sometimes experience unexpected logouts during full-length or mini-practice tests, especially after being logged into their accounts for seven...

    Calendar Icon 8th Jul 2025 Views Icon76 views Like Icon 0 likes

  • How to Assign Users to Classrooms and Assessments from Their Profile Info?

    Learn how to easily enroll a user into one or more classrooms or assessments by accessing their profile. This guide...

    Calendar Icon 16th Jul 2025 Views Icon49 views Like Icon 0 likes

  • How Users Can Report a Bug?

    Discover how users can report bugs quickly and effectively. This guide outlines the steps users can follow to submit a...

    Calendar Icon 17th Jul 2025 Views Icon45 views Like Icon 0 likes

  • How to Fix Common Test Disruptions

    If your test freezes, crashes, or stops working properly, don’t worry, you're not alone, and there are proven steps you...

    Calendar Icon 25th Jul 2025 Views Icon33 views Like Icon 0 likes

  • Optimizing Your Platform’s Branding Settings

    Enhance your platform's identity by customizing essential branding elements. This guide walks you through key settings such as logo redirection,...

    Calendar Icon 25th Jul 2025 Views Icon20 views Like Icon 0 likes

  • How to Integrate Instamojo with EdisonOS for Seamless Payments?

    Learn how to connect your Instamojo account to EdisonOS to enable smooth and secure payment processing for your courses. This...

    Calendar Icon 30th Jul 2025 Views Icon3 views Like Icon 0 likes

  • How to Add and Manage API Keys in Stripe for Seamless Integration?

    This guide will walk you through the process of adding and managing API keys in Stripe for smooth integration with...

    Calendar Icon 30th Jul 2025 Views Icon4 views Like Icon 0 likes

  • How to Add and Manage API Keys in PayPal for Integration?

    This guide will walk you through the process of adding and managing API keys in PayPal for smooth integration with...

    Calendar Icon 30th Jul 2025 Views Icon1 views Like Icon 0 likes

  • How to Integrate EngageBay with EdisonOS to Automate Your CRM and Marketing?

    Boost your sales and marketing workflow by connecting EngageBay with EdisonOS. In this step-by-step guide, you'll learn how to sync...

    Calendar Icon 31st Jul 2025 Views Icon1 views Like Icon 0 likes

  • How to Integrate WebEngage with EdisonOS for Personalized Learner Engagement?

    Supercharge your learner engagement by integrating WebEngage with EdisonOS. This guide walks you through connecting the platforms, setting up user...

    Calendar Icon 31st Jul 2025 Views Icon2 views Like Icon 0 likes

  • How to Integrate NextBee with EdisonOS to Launch a Powerful Referral and Loyalty Program?

    Drive user growth and boost retention by integrating NextBee with EdisonOS. This step-by-step guide helps you connect your course platform...

    Calendar Icon 31st Jul 2025 Views Icon1 views Like Icon 0 likes

  • How to Set Up SMTP Integration in EdisonOS to Send Custom Emails?

    Improve email deliverability and brand consistency by configuring your own SMTP server in EdisonOS. This guide walks you through adding...

    Calendar Icon 31st Jul 2025 Views Icon1 views Like Icon 0 likes

  • Supporting Learners from the Admin Panel in EdisonOS

    Discover how to manage and support learners through your admin dashboard efficiently. This article walks you through key features, common...

    Calendar Icon 31st Jul 2025 Views Icon1 views Like Icon 0 likes

  • How to Create and Manage Banners to Boost Your Product Sales?

    Learn how to effectively create and manage eye-catching banners that grab attention and drive sales. This guide will walk you...

    Calendar Icon 31st Jul 2025 Views Icon1 views Like Icon 0 likes

  • How to Update Device Access Restrictions for Users?

    Learn how to manage and update device access restrictions for your users. This guide will walk you through the process...

    Calendar Icon 31st Jul 2025 Views Icon1 views Like Icon 0 likes

  • Update SEO details for your blog homepage

    Learn how to optimize your blog homepage with effective SEO strategies. This article provides step-by-step guidance on updating your meta...

    Calendar Icon 31st Jul 2025 Views Icon1 views Like Icon 0 likes

  • How to Update Your Purchase Settings for a Seamless Shopping Experience?

    Learn how to easily update your purchase settings to customize payment options, shipping preferences, and other crucial details for a...

    Calendar Icon 31st Jul 2025 Views Icon1 views Like Icon 0 likes

  • How to Update Your Company Details in Account Settings?

    Learn how to easily update your company’s information in the account settings. This guide will walk you through changing your...

    Calendar Icon 31st Jul 2025 Views Icon2 views Like Icon 0 likes

  • How can an Admin Report a Problem?

    As an administrator, it’s essential to know how to report issues or problems to ensure the smooth running of systems,...

    Calendar Icon 31st Jul 2025 Views Icon1 views Like Icon 0 likes

  • How to Redirect Learners to Support: Admin and Learner Guide?

    This guide will walk you through the process of how admins can set up a redirection link to direct learners...

    Calendar Icon 31st Jul 2025 Views Icon1 views Like Icon 0 likes

  • How to Report a Bug During an Assessment?

    Encountering an issue while taking an assessment can be frustrating, but we’re here to help! This guide will walk you...

    Calendar Icon 31st Jul 2025 Views Icon1 views Like Icon 0 likes

  • How to Update Font Family in EdisonOS?

    This guide helps you update the font family in your EdisonOS platform. You'll learn how to select and integrate custom...

    Calendar Icon 31st Jul 2025 Views Icon1 views Like Icon 0 likes

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