• I am not getting the cover image in the dashboard.

  You might have faced the issue of the cover image that does not appear in the Dashboard. This tutorial is definitely going to help you out with simple and easy steps: STEP 1: First, we will create 2 to 3 classrooms to understand this cover image issue. So, please click on CREATE CLASSROOM. (https://downloads.intercomcdn.com/i/o/321014024/a266dba3944a304b3b0acc2f/SFew readers

• How Do Your Learners Raise A Support Ticket ?

  Learner Support allows learners to raise support tickets for any and all the issues that they face on your website. This brief English video outlines the process. For details about 'How Do Your Learners Raise A Support Ticket?', watch the video below This brief Hindi video outlines the process. For details about 'How Do Your Learners Raise A Support Ticket?', watch the video below: youtube How Do YourFew readers

• I am unable to disable the waiting room on ZOOM

  It might happen that Zoom opened up when you or your trainer started the class, but participants are in waiting room, and you do not want a waiting room and your zoom settings waiting room is disabled already. Then the question would arise how to fix this up? These little steps would help you disable the waiting room: STEP 1: ZOOM has to be installed on the device.Then Go to zooms official portal and login with your account credentials. Once you are done with that, go to 'My Account'Few readers

• I don't have zoom, can I still conduct live online classes via Google Meet?

  Yes, you can still start live class even if you don’t have your zoom account. You can join by placing the meeting URL of various video conferencing software like Skype, Microsoft Teams, Cisco Webex Meetings, BlueJeans Meetings, GoToMeeting, Google Hangouts Meet, Jabber, etc. To start a live class, you need to just follow the below-mentioned steps STEP 1: After you schedule session(s), please click on the START MEETING tab. (https://storage.crisp.chat/users/helpdesk/website/f6Few readers

• I am getting a blank screen after login.

  If you are getting a blank screen after logging in. This might be because of cache issues. For this to get solved, please follow this article below: POPULAR DESKTOP BROWSERS/ PERSONAL COMPUTER BROWSERS If you are a Chrome user, please follow these steps: In the browser bar, enter: At the top of the "Clear browsing data" window, click Advanced. 3. Select the following: o Browsing history o Download history o Cookies and other site data o Cached images and files From the "TiFew readers

• I am unable to start live class with zoom

  If you are facing any issue to start live class with zoom, this might occur due to two reasons: (a) ZOOM JWT CREDENTIALS incorrectly entered If you have not entered the zoom JWT credentials correctly, you might be facing an issue in starting your live sessions. If you have not integrated zoom, please refer this article. (b) ZOOM PRO ACCOUNT to be renewed: You might be experiencing issue conductingFew readers