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If you're taking a test and notice that some images or figures aren’t appearing, don't worry — you're not alone,...
26th Jun 2025
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Tutors, If students are experiencing issues with images or other files not loading properly during their assessments, please follow the...
7th Jul 2025
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Students may sometimes experience unexpected logouts during full-length or mini-practice tests, especially after being logged into their accounts for seven...
8th Jul 2025
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Discover how users can report bugs quickly and effectively. This guide outlines the steps users can follow to submit a...
17th Jul 2025
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If your test freezes, crashes, or stops working properly, don’t worry, you're not alone, and there are proven steps you...
25th Jul 2025
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✅ If your test ends early, skips sections or questions, or won’t load properly, please try the steps below. 1....
9th Sep 2025
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When a tutor shares a public URL to take a test, you will be asked to provide your name and...
12th Sep 2025
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