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How to Activate Your Multiple License in Zoom?

User management allows account owners and admins to manage their users, such as add, delete, and assign roles and add-on features.

Prerequisites to activate your multiple license in Zoom

Admin or Owner access
Paid account

This brief video outlines the process. For details about How to Activate Your Multiple License in Zoom? watch the video below

How to Activate Your Multiple License in Zoom?

Note: You can add or update several users at once by importing a CSV file.
Sign in to the Zoom web portal.
In the navigation menu, click User Management then Users.
To add a new user to your account, click Add Users.
Enter the User Information.
Email Address: Enter the user's email address. If you need to add multiple users with the same settings, you can enter multiple email addresses separated by commas.
Note: The email addresses must be already exist and be able to receive external emails.
User Type: Select if this user should be Basic (free), Licensed, or On-Prem. To assign a Licensed user, you will need to have licenses available. To assign an On-Prem user, you must have Meeting Connector enabled.
Add-ons, such as Large Meeting and Webinar, are listed below the User Type options. Check which features you want the user to have. You must have available licenses for these features.
Department, Manager, Job Title, and Location (optional): Enter information to appear on the user's profile. The user's profile can be viewed by other users. The user can customize their profile to change their department, job title, and location information later on.
User Group: If you are using group management, select a group to add this user to.
IM Group: If you are using IM management, select an IM group to add this user to.
Default Password: Set a default password for the user.
Click Add.

New users will receive an activation email. Users with existing Zoom accounts under the same email address will receive an email to accept your invitation and join your account.

The user will click the hyperlink or paste it into a browser to accept the invitation.
Owners of paid accounts will also be prompted to decide how to handle any remaining balances on their account. More information about the invitation process is available, including accepting invites and best practices.
After the above steps are complete, the user can sign in like before by navigating to This user is now a member of your organization's account.

Updated on: 07/06/2022

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